Frequently Asked Questions

If your kit appears empty after downloading it, please re-download and extract the file using WinRAR or 7ZIP instead of opening the ZIP directly.

If it still appears empty after extracting it, contact us below and we’ll help you.

Because all products are digital downloads, all sales are final and we do not accept returns or refunds after purchase.

In the case you were accidentally charged for a duplicate order, please contact us below with the email used for the purchase and we’ll look into it for you.

Check the email used at checkout, including your spam or junk folder.

If you checked out using a mobile payment service or another express checkout method, your email may not have been entered or saved correctly.

If you can’t find your download email, contact us below with your name and any order information you have, and we’ll help locate your purchase.

Don’t stress, we can easily help with that.

Just contact us below with your name and any order information you have, and we’ll update the email on your order as soon as possible.